Third Party Integrations
IMMIX Integration
Prior to enabling the IMMIX integration, ensure the inbound and outbound connections listed below are properly configured:
Inbound (Must be forwarded from the IMMIX IP Address to the XV Gateway)
HTTPS: TCP/443
Used by IMMIX to gather camera and alert information from the XV Gateway
RTSP: TCP/554 and UDP/554
Video streaming from XV Gateway to IMMIX
Source: Hostname provided by your IMMIX provider
Outbound
SMTP: TCP/25
Alerts from XV Gateway to IMMIX
If your ISP blocks port 25, try port 1025.
If port 1025 is also blocked, contact your ISP
Destination: Same address used in the SMTP Server field in Dealer Admin Final Setup
Dealer Admin Initial Setup
Note: All cameras need to be added to the XV Gateway before adding it to your IMMIX account.
In Dealer Admin, go to the XV Gateway Settings page.
Under Options, click the Configure IMMIX button.
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Configure IMMIX Button
Click the Enable IMMIX Monitoring toggle to turn it on.
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Enable IMMIX Monitoring Toggle
IMMIX Setup
Log in to IMMIX.
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IMMIX Log In Page
Under the Setup tab, click Add a Site.
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Add a Site
In Site Details, select a parent site that the site will be created under.
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Select a Parent Site
At Site Details, add a Name for the site along with any additional information. Then, click Next.
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Add Site Details
(OPTIONAL) At Upload a Logo For This Site, click Upload to add a logo. If you do not want to upload a logo, click Next.
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Upload a Logo
(OPTIONAL) At Current Notes, click Add a Note to add notes to the site. If you do not want to add notes, click Next.
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Add Site Notes
At Current Devices, click Add a Device.
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Add a Device
At Device Details, enter the following information.
At Device Type Filter, click Show All.
At Device Type, use the drop-down menu to select Camect.
Give the device a Title.
At IP/Host, enter the WAN your gateway is connected to.
At Port, enter 443.
At Username, enter immix.
At Password, enter the MAC Address.
At Video Settings, check the Use Passthrough checkbox.
On the right side of the screen, click Get Config. This finds gateway and all of the devices connected to it. Once it has been connected, click Done.
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Add Device Details
Navigate to the Summary tab. This includes additional information needed to configure the integration in Dealer Admin.
Keep the Summary tab open and navigate back to Dealer Admin.
Dealer Admin Final Setup
Use the Summary tab in IMMIX to enter the following information in the Configure IMMIX Monitoring pop-up in Dealer Admin:
Device ID (Identifier in IMMIX)
SMTP Server (SMTP Server Address based on your IMMIX provider)
SMTP Port (set to 25)
(OPTIONAL) At IMMIX SMTP Username and IMMIX SMTP Password, enter a username and password for the IMMIX integration. You can also optionally check the Send Auto-Suppressed Alerts checkbox.
At Cameras, click the drop-down menu to select your camera. Then, add the ID that matches what is in IMMIX for that camera.
Click Save.
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Configure IMMIX Monitoring Information
Test the connection between the XV Gateway and the Monitoring Center by triggering alarms and ensuring live video and events are being sent.