XV Gateway Installation and Setup (XV-24, XV-60, XV-96)
XV Gateway Overview
The XV Gateway with AlarmVision™ seamlessly integrates cameras, analytics, and the XR Series control panel to create smart motion detectors that trigger panel responses in real time based on real events for real results.
Virtual Keypad users can view live and recorded HD video clips, define video actions, and receive push notifications of real events in real time for real results.
You will need an active Dealer Admin account at dealer.securecomwireless.com to activate the XV Gateway.
Install the XV Gateway
The primary network connection on the XV Gateway and the XR Series panel should be connected to the same network switch. You may also use any network switch that is connected to the same subnet that the panel is connected to.
![](../__attachments/183599111/Frame%20153.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
XV-24 with Single NIC
![](../__attachments/183599111/Frame%20152.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
XV-60/XV-96 with Dual NIC
Using a Network Switch
Connect a network cable from the XR Series panel to a network switch.
Connect a network cable from the XV Gateway’s primary network connector, located on the back of the device, to the same network switch that the XR Series panel is connected to. This ensures that both the panel and the XV Gateway are communicating over the same network.
Using the Same Subnet
Connect a network cable from the XR Series panel to a network switch.
If the XV Gateway cannot be connected to the same network switch that the panel is connected to, you may use any network switch that is connected to the same subnet as the panel is connected to.
Using Dual NIC
If using a secondary NIC at initial installation, connect the secondary network connection on the XV-60 or XV-96 prior to adding the XV Gateway on Dealer Admin. Ensure the primary network connection is also connected to the XV Gateway. Refer to the Configure Secondary NIC for Private Camera Network section for more information.
Note: The panel can only be connected to the primary network connection through the network switch or subnet.
Enable XV Gateways with AlarmVision™
Note: In order to connect an XV Gateway, XR Series panels need to have Version 221 Firmware or higher.
Log into Dealer Admin.
Find the customer and select the relevant system. Click Edit.
![1 edit system.png](../__attachments/183599111/1%20edit%20system.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Edit a Customer’s System
In Video, click the XV Gateways with AlarmVision™ checkbox, then click Save.
![2 enable xv gateways.png](../__attachments/183599111/2%20enable%20xv%20gateways.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Enable XV Gateways with AlarmVision™
Add the XV Gateway
In the XV Gateway with AlarmVision™ section, click + XV Gateway to add an XV Gateway.
![3 add xv gateway.png](../__attachments/183599111/3%20add%20xv%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add an XV Gateway
Add a Device Name and the MAC Address you want the XV Gateway connected to. Click Add.
![4 add office gateway device.png](../__attachments/183599111/4%20add%20office%20gateway%20device.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add XV Gateway Details
Dealer Admin will automatically check to see if the XV Gateway is a model XV-24, XV-60, or XV-96.
If the XV Gateway is a model XV-24, continue to the Add Cameras to the XV Gateway section below.
If the XV Gateway is a model XV-60 or XV-96 and the second NIC port has been connected, the following prompts will display to configure a secondary NIC.
Configure Secondary NIC for Private Camera Network
There are two connection options to choose from when adding a secondary network interface to a private camera network.
The first connection option is using a DHCP Server. This option will automatically assign a dynamic IP address to the XV Gateway so it can change over time. If you can plug in a camera or device into your private network and immediately access other devices on the network, then you likely have a DHCP server.
The second connection option is using a Static IP Address. This refers to an IP address that is manually assigned to the XV Gateway and does not change automatically. If your private camera network consists of only cameras and you set up each camera with its own static IP address, then you likely do not have a DHCP server.
Before configuring a secondary network interface in Dealer Admin, connect a network cable to the second network switch. Allow 5 minutes for the XV Gateway to scan your camera network before proceeding.
Note: The panel can only be connected to the primary network connection through the network switch or subnet.
DHCP
DHCP is automatically selected in Dealer Admin. Click Save.
Note: Select DHCP to allow your private camera network’s DHCP server to assign the address for your XV Gateway’s secondary NIC.
![5 enable second nic - dhcp.png](../__attachments/183599111/5%20enable%20second%20nic%20-%20dhcp.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save DHCP
Static IP
Select Static IP Address from the drop-down menu.
Note: If your private network has a DHCP Server, ensure the Static IP Address is reserved.
![6 enable second nic - static ip.png](../__attachments/183599111/6%20enable%20second%20nic%20-%20static%20ip.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select Static IP Address
Enter the Static IP Address and Subnet Mask information. Then, click Save.
Note: Ensure that the Static IP Address and Subnet Mask are the same network segment used for the cameras on your private camera network.
![7 enable second nic - static ip information.png](../__attachments/183599111/7%20enable%20second%20nic%20-%20static%20ip%20information.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save Static IP Address
Configure a Secondary NIC After XV Gateway Has Been Added
After setting up the XV Gateway, connect a network cable to the secondary network port on the back of the XV Gateway. Allow up to 5 minutes for the XV Gateway to scan your camera network. Then, refresh the Dealer Admin browser before proceeding.
Select the XV Gateway from the XV Series with AlarmVision™ section.
![8 select gateway.png](../__attachments/183599111/8%20select%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select the XV Gateway
In Secondary Network, use the drop-down menu to select the network connection type.
![Page_ Hub Info.png](../__attachments/183599111/Page_%20Hub%20Info.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select Secondary Network Connection
Click Save to apply any changes to the XV Gateway.
![Page_ Hub Info (1).png](../__attachments/183599111/Page_%20Hub%20Info%20(1).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save XV Gateway Edits
Add Cameras to the XV Gateway
Note: If the XV Gateway was on a different system before, ensure the XV Gateway has been deleted from the previous system on Dealer Admin before adding to the new system. Refer to the Delete an XV Gateway section below for more information.
There are two types of cameras that can be added to the XV Gateway.
The first type is Auto-Discovered Cameras. The cameras will be automatically discovered if they exist on the same subnet as the XV Gateway.
The second type is Manually Added Cameras. These cameras will be outside of the XV Gateway subnet and can be manually added with the camera’s IP Address or RTSP stream.
Refer to the sections below for details on how to add both types of cameras to an XV Gateway.
Auto-Discovered Cameras
In the XV-60 with AlarmVision™ section, click + Camera to XV Gateway to add a camera to an XV Gateway.
![9 add camera to gateway.png](../__attachments/183599111/9%20add%20camera%20to%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add Camera to XV Gateway
Cameras that already exist on the same subnet as the XV Gateway will automatically display in the camera list. Click Enable to add the camera to the XV Gateway.
![10 enable cameras.png](../__attachments/183599111/10%20enable%20cameras.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Enable Camera
The camera view will display a preview of the field of view. Click Close.
![11 close enabled cameras.png](../__attachments/183599111/11%20close%20enabled%20cameras.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Camera Enabled with Preview
Manually Added Cameras
Cameras that are not connected to the same subnet as the XV Gateway will need to be manually added. To manually add a camera, click + Add Manually.
![12 manually add camera.png](../__attachments/183599111/12%20manually%20add%20camera.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Click Add Manually
Select ONVIF or RSTP Stream from the drop-down menu and enter the corresponding information. Then, click Add.
![13 manually add camera information.png](../__attachments/183599111/13%20manually%20add%20camera%20information.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select Manual Connection Type and Add Camera
Once you have added the camera to the XV Gateway, click Close.
![14 close manually added camera.png](../__attachments/183599111/14%20close%20manually%20added%20camera.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Close the Add Cameras Window
For optimal performance, DMP recommends the added cameras total resolution does not exceed the XV Gateway model limit (ex. XV-24 should not exceed 24 MP). All cameras should have a frame rate of 15 FPS or less and a codec:H.264. Performance may vary based on number of cameras, framerate, codec, and motion detection.
Edit the Camera
Select the camera from the XV Gateway with AlarmVision™ section.
![15 select camera.png](../__attachments/183599111/15%20select%20camera.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select Camera
Enter a name for the camera.
![](../__attachments/183599111/Page_%20Editing%20_Camera%20Name_%20(1).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Edit Camera Name
Click the Camera Details button in the top right corner to view the following camera information:
Camera Status
Camera Name
MAC Address
IP Address
Resolution
Username
Password
![](../__attachments/183599111/Page_%20Editing%20_Camera%20details%20%20_.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
View Camera Details
In Options, enable the following:
Enable camera feed for Monitoring Center Video Verification (if enabled for System)
![](../__attachments/183599111/Page_%20Editing%20_Camera%20details%20%20_%20(1).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Enable Options
Click Save in the top right corner to apply any edits to the camera.
Note: Clicking Save will exit the Edit Camera page. Refer to the Configure Detection Regions and Alarm Zones section below to configure the camera before exiting the page.
![](../__attachments/183599111/Page_%20Editing%20_Camera%20Name_.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save Camera
Configure Detection Regions and Camera Alarm Zones
Create a Region
On the Edit Camera page, scroll down to Regions & Analytics and click + Region. A box will appear in the middle of the camera view screen. Click and drag the box on the camera’s field of view to define the desired detection region. Then, give the region a Name.
Note: Each camera can have up to four detection regions.
![10 ADD REGION AND GIVE IT A NAME.jpg](../__attachments/183599111/10%20ADD%20REGION%20AND%20GIVE%20IT%20A%20NAME.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add a Region and Give it a Name
Select whether you want the region to detect People, Animals, Vehicles, or any combination of the three.
![11 ADD DETECTION REGION.jpg](../__attachments/183599111/11%20ADD%20DETECTION%20REGION.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select What the Region Will Detect
Select whether you want the region to detect Loitering and enter a value into the supported time fields to dictate the amount of time required before the loitering alert is triggered.
![12 ADD DETECT LOITERING AND TIMES.jpg](../__attachments/183599111/12%20ADD%20DETECT%20LOITERING%20AND%20TIMES.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select Detect Loitering and Times
The white circles on the corners can be used to manipulate the region by clicking and dragging them. You may also select anywhere on a line and a white circle will appear that allows the manipulation of the detection region.
![13 CUSTOMIZE REGION.jpg](../__attachments/183599111/13%20CUSTOMIZE%20REGION.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Customize Detection Region Box
Click Display Regions if you want the configured detection regions to show up on event previews in Virtual Keypad.
![14 ENABLE DISPLAY REGION.jpg](../__attachments/183599111/14%20ENABLE%20DISPLAY%20REGION.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Enable Display Regions
Add a Zone
To tie a detection region to a panel zone, click + Add Alarm Zone. This will expand into customizable zone options.
Note: If any camera detection region is tied to a panel zone, then all detections for that camera will only record when the zone is active.
![15 ADD ALARM ZONE.jpg](../__attachments/183599111/15%20ADD%20ALARM%20ZONE.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add an Alarm Zone
Give the zone a Name.
![16 ALARM ZONE NAME.jpg](../__attachments/183599111/16%20ALARM%20ZONE%20NAME.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Assign a Name to an Alarm Zone
The zone number will automatically be populated with the next available zone number in the XR Series panel. You may assign a different zone number, if desired. Usable zones are LX500-999.
Note: Zones cannot be assigned to an AX-Bus.
![17 ALARM ZONE NUMBER.jpg](../__attachments/183599111/17%20ALARM%20ZONE%20NUMBER.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Assign a Number to an Alarm Zone
Assign the zone to an Area by selecting the drop-down menu.
![18 ALARM ZONE AREA.jpg](../__attachments/183599111/18%20ALARM%20ZONE%20AREA.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Assign an Area to an Alarm Zone
To add additional detection regions, repeat steps 1-4. Up to four detection regions can be placed on a camera.
Note: All zones are programmed as a Night Zone by default. To edit zone programming, refer to the Edit a Zone section below.
Click Save to apply changes and exit the Edit Camera page. This saves the detection regions and any zones tied to them as well as any camera adjustments made previously.
![19 SAVE.jpg](../__attachments/183599111/19%20SAVE.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save Detection Region and Alarm Zone
To configure end user settings, refer to Virtual Keypad Setup for more information.
Additional Information
Edit a Zone
To edit a zone, navigate to Programming for the selected system.
Navigate to Zone Information and locate the zone that needs to be edited.
Select the drop-down menu next to Zone Type. This displays the zone types that can be assigned.
![](../__attachments/183599111/1%20edit%20a%20zone.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select a Zone Type
Select the drop-down menu next to Zone Actions. This displays the outputs that can be assigned.
![](../__attachments/183599111/2%20edit%20a%20zone.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select a Zone Action
When done editing, click Send All Changes in the top right corner of the screen to save the changes and send them to the panel.
Delete a Detection Region and Zone
To delete a detection region and a zone tied to it, navigate to System Information for the selected system.
Select the camera that is tied to the detection region.
![System Information_Camera Added (1).png](../__attachments/183599111/System%20Information_Camera%20Added%20(1).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select a Camera to Delete a Detection Region
Click the Trash Can icon next to the name of the detection region.
![19 delete region.jpg](../__attachments/183599111/19%20delete%20region.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Delete a Detection Region
Click Save. This deletes the detection region and any zone tied to it.
Note: Zones should NOT be deleted from Zone Information. If you attempt to delete a zone this way, a message appears explaining that the panel’s detection region will not properly communicate with the panel.
![](../__attachments/183599111/20.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Save Camera Settings After Deleting a Detection Region
Disable a Camera
To disable a camera, navigate to System Information for the selected system.
Select the camera you want to disable.
Click Disable in the top right corner to remove the camera from the XV Gateway.
Note: Disabling the camera will delete all detection regions and zones tied to the camera.
![disable camera.jpg](../__attachments/183599111/disable%20camera.jpg?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Disable Camera
Click Save. The camera will be removed from the XV Gateway with AlarmVision™ section.
XV Gateway Settings
Before proceeding, you will need to navigate to XV Gateway Settings. On the System Information page, select the gateway you would like to edit.
![System Information_Camera Added.png](../__attachments/183599111/System%20Information_Camera%20Added.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Select the XV Gateway
Edit XV Gateway Name
To edit the XV Gateway name, type in the box next to Name.
![22 rename gateway.png](../__attachments/183599111/22%20rename%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Edit the XV Gateway Name
Edit XV Gateway Time Zone
To edit the XV Gateway time zone, use the drop-down to select the proper time zone.
![23 time zone gateway.png](../__attachments/183599111/23%20time%20zone%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Edit the XV Gateway Time Zone
Test XV Gateway Connection
To test the connection of the XV Gateway to the panel, click Test Connection.
![20 test connection gateway.png](../__attachments/183599111/20%20test%20connection%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Test the XV Gateway Connection
A checklist will pop up with everything that was tested to ensure proper communication between the XV Gateway and the panel. If an issue with the XV Gateway and panel connection is discovered, Dealer Admin will attempt to fix the issue. If the issue is unable to be resolved, an error message will display with troubleshooting suggestions.
![21 test connection gateway information.png](../__attachments/183599111/21%20test%20connection%20gateway%20information.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Test Connection Information
Disable XV Gateway
To disable the XV Gateway, click Disable.
![18 disable gateway.png](../__attachments/183599111/18%20disable%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Disable the XV Gateway
Restart XV Gateway
To restart the XV Gateway, click Restart.
![17 restart gateway.png](../__attachments/183599111/17%20restart%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Restart the XV Gateway
Delete XV Gateway
To delete the XV Gateway from the system, click Delete.
![19 delete gateway.png](../__attachments/183599111/19%20delete%20gateway.png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Delete the XV Gateway
Add Camera Window Additional Settings
Before proceeding, you will need to navigate to the Add Cameras window. On the System Information page, click + Camera to XV Gateway.
![System Information_Camera Added (2).png](../__attachments/183599111/System%20Information_Camera%20Added%20(2).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Navigate to Add Camera Window
In the Add Cameras window, click the ellipsis menu in the top right corner of each camera row to display the Hide Camera, Remove Camera, and Enter Password options. Refer to the sections below for more information.
![](../__attachments/183599111/TU-1378%20(2).png?inst-v=ee2c1fce-e0d0-418d-a8c5-226a4b9383d2)
Add Cameras Window in Dealer Admin
Hide Camera
This option will disable a camera and move it to the Hidden Cameras list at the bottom of the window. To unhide a camera, select Unhide Camera or Enable. Enabling a hidden camera will remove it from the Hidden Cameras list and add it to the XV Gateway to begin streaming.
Remove Camera
If you have made changes to your camera network, this option will disable and remove the original auto-discovered camera from Dealer Admin. Any cameras on the same subnet as the XV Gateway will be automatically discovered and added to the camera list.
Note: Removing a camera will delete all detection regions, zones, and video actions tied to the camera.
Enter Password
If a user has changed the camera password, the XV Gateway will need the updated password to access the video stream. This option will send the camera password to the XV Gateway and restore video streaming.
Note: This does not change the camera’s password; it only re-sends the camera’s password to the XV Gateway to restore the video stream when the camera’s password has been changed.
Delete Camera
This option will delete manually added RSTP or ONVIF cameras from the window. To re-add the camera, click + Add Manually at the top of the window.
Ordering Information
XV Gateway Models
XV-24: 24 MP Video Analytics-Enabled Motion Detector
XV-60: 60 MP Video Analytics-Enabled Motion Detector
XV-96: 96 MP Video Analytics-Enabled Motion Detector
Certifications
NDAA Compliant
Specifications
Supports ONVIF and RTSP cameras
One TB internal storage
Up to 24, 60, or 96 MP Processing